About ordering

About ordering

How to order

  1. Select a product : On the product page, select the color, size, quantity, etc., and click the "Add to Cart" button.

  2. Check your cart : Click the cart icon on the top right of the screen and check your order. If there are no mistakes, click the "Proceed to checkout" button.

  3. Enter your information : Please enter the required information such as your name, address, phone number, and email address . If you are already a member, please log in.

  4. Choose your payment method : Choose your preferred payment method , such as credit card, Amazon Pay , or PayPal . Click here for payment methods

  5. Choose your shipping method : Choose your shipping carrier and method.

  6. Confirm your order : Confirm your order details, shipping address, payment method, etc., and click the "Confirm Order" button.

  7. During the sale period, please enter the coupon code on the payment screen.

Order Completed

  • Once your order is completed, an order confirmation email will be automatically sent to your registered email address.
  • If you do not receive an order confirmation email, please check your spam folder or contact us via chat.

Shipping Fee

  • Shipping fees vary depending on the delivery area, order amount, and shipping method. For details, please check the " Shipping Fees " page.
  • Free shipping for orders over 7,000 yen.

How to use coupons

  • If you have a coupon, please enter the coupon code when placing your order.
  • Please check the coupon for terms of use and expiration date .

Packaging Information

  • We strive to use packaging that will minimise deterioration.
  • We will carefully pack your items using appropriate packing materials according to the type and size of the item .

Cancellation of ordered items

  • If you wish to cancel or change your order after placing it, please contact us as soon as possible. If the item has been prepared for shipment, we may not be able to accept cancellations or changes.
  • We recommend that you contact us via the chat at the bottom of the site.
  • As finished products are made to order, orders cannot be cancelled.

About receipts

  • To receive a receipt, please add your message in the "Notes" field in your shopping cart when you make your purchase.
  • If you forget to write it, please contact us via chat before shipping .

About Shipping

  • Orders are usually shipped within 2 to 5 business days after your order is confirmed .
  • Since products are made to order, delivery may take some time depending on the product.
    Please contact us in advance via chat.
  • Please note that delivery may be delayed due to weather or traffic conditions .
  • Delivery times vary by country. Please contact us via chat for more details.

Availability

  • Product availability is displayed on the product page.
  • Please note that we may not be able to accept your order if the item is out of stock .

About product delivery method

  • You can find more information on shipping methods here .
  • Shipping costs and delivery times vary depending on the shipping method .
  • We also offer options for the fastest and most priority delivery.

We will do our best to ensure that our customers have a pleasant shopping experience.